Kate Aspen Two Peas in A Pod – Ceramic Salt and Pepper Shakers in Ivy Print Gift Box

Comments

1. Abbott says:

   July 30, 2010 at 4:32 am

   Amazon Verified Purchase(What’s this?)

   This review is from: Kate Aspen Two Peas in A Pod – Ceramic Salt and Pepper Shakers in Ivy Print Gift Box (Baby Product)

   I’ve had the worst “customer service” service ever and I will never want to shop there ever again. They don’t care, they are just rude and we pay the price for their mistakes.

   I have no problem with the actual product. I was looking for favors for a bridal shower which is just a week away. It was a garden theme party and I found these cute Kate Aspen pea in a pod salt and pepper shakers. When I was researching this product, I read great reviews and among that a bargain price on Amazon. I needed 160 pieces of these and found that Amazon was selling in sets of 12. I order 14 (168 pieces total) of these. I received the shipment about a week later and was shocked to find just 14 pieces. I immediately contacted Amazon customer service and was told the information was incorrect on their website and it was not supposed to be set of 12.

   They removed the product from their website. All they would tell me how sorry they are and even though they admitted its clearly their fault, they refused to help me with my order. The best they could do for me is give a $30 credit.
   When I asked them to fix my order and send me the remaining item asap, they said they just can not as they do not have that many items stock. BUT the funny thing is they said I could place a new order for 160 pieces separately which they can send it to me with in a week of course if I pay the price they advertised for 12 pieces for one piece..(does that make any sense?? How could they do that when they are telling me they do not have 160 pieces in stock).
   When I questioned them why they didn’t inform me of this before they acutally shipped my order, at least that would have given me a chance to purchase through a different merchanct who is selling at least 60% cheaper than Amazon (of course for one piece..Amazon was good a deal if it was for set of 12). Not only I lost a week of time and now the party is only a week away and how am I supposed to buy favors in time for the party.

   Another thing, there are lot of other products which their website says sold in sets of 12, which they said may not be accurate. I actually placed another order couple days ago for the actual wedding party, so I am going to cancel that order. I will NEVER trust Amazon again. I have done a lot of business with Amazon and this is the worst. I think I am done with the Amazon.They may be too big but not trustworthy.

   Here is the actual product they published on their website. BTW they actually updated the product name to remove set of 12 but the description still says set of 12…

   Kate Aspen 23008GN 2 Peas in a Pod Salt and Pepper, Set of 12

   Hand painted in garden greens, this tiny set of ceramic salt and pepper shakers will charm your guests. Each shaker is dainty and detailed and reusable time and again. Add a cheerful touch to any special event you may be having. Guests of all ages will love this sweet little favor! Showcase box frames the clear window with an adorable curling ivy print. Box measures 5 inches long by 2-1/2-inch inches wide. Sold in a set of 12.

   Ceramic salt and pepper shakers feature an adorable “peas in a pod” design
   Packaged in a showcase box with a clear window
   Set of 12
2. Waldo says:

   July 30, 2010 at 2:47 am

   I used these adorable sets as favors at my daugthers themed baby shower, 2 Peas in a Pod. They were definitely a hit with our guest, most unique ever, we were told.