One of the screws on one of the heads did come loose, but it was super simple to unzip the cover, retrieve the screw and pit it back. A nonissue for us.

Now, as kind as he is, a daily massage is probably not going to happen, so I went looking for something that would allow him not to develop carpal tunnel from trying to relieve my pain. Enter this strange looking massage device. I decided to take a risk because it was on sale over Black Friday/Cyber Monday and it seemed like at the very least it could be a heating pad of sorts. It arrived today and I tried it out and the only reason I waited a few hours to write this review was because I had work to do in between. THIS THING IS AMAZING!!!!

My neck pain is gone, it works fantastic on the lower back, and it feels like a real human massaging you, but not in a creepy way. The balls moving inside feel quite sturdy so you can press it down on you and it doesn’t feel like it will collapse or anything. It changes direction every minute or so, to make it feel less repetitive. The heat was nice, I didn’t use it on the heat setting for long as I was already warm, but it seems relaxing. I will say you have to shift it around to access different areas, but that’s no different than having a human massage, they can only reach one place at a time.

There is a slight motor sound, obviously, which pulses as the balls move, but it’s not super loud. I would say headphones on not very loud would drown it out completely, and it probably wouldn’t wake someone sitting next to the user unless they were a very light sleeper.

The quality of the fabric this is wrapped in is fine. It’s not extraordinarily lush, but for the price I was impressed, it seems stitched together fine, and it’s not something that will get intense wear, you use it while you’re sitting, it’s not going to haul firewood, and it probably won’t last 30 years, but I wouldn’t expect it to. It seems well built for what it is.

It comes with a regular wall plug (you have to be plugged in to use it, it is NOT battery operated) and a car adapter dongle thing. The wall plug worked fine.

In short, if you have some back/neck/lumbar pain or tightness, I 100% recommend this thing. Obviously if you have severe pain or persistent issues you should see a doctor before use, but if you, like me, have hacked together a work from home space that maybe doesn’t encourage the best posture/ergonomic habits and are suffering the consequences, I ABSOLUTELY recommend this little thing. Sure, it’s no substitute for a human massage, but until the pandemic is resolved, in person massages are probably not an option right now, so this little friend makes a good substitute!!

What really impressed me was the attention to detail. Every aspect of this product has been carefully considered, from the materials used to the features it offers. It’s durable, reliable, and delivers consistently great results. Plus, the customer service team was very helpful and responsive, ensuring I had a smooth experience from start to finish.

Overall, I highly recommend this product to anyone looking for a high-quality solution. It’s a fantastic investment that delivers real value and makes life easier and more enjoyable. Five stars!